One team, four departments, no runaround
First Logistics Services provides dispatch and back-office support for owner-operators and trucking companies nationwide from our headquarters in Orlando, Florida. Since 2018, we've helped carriers stay focused on the road while we handle the rest.
Most carriers who choose us are not looking for just another dispatch company. They need someone who answers the phone at 11 PM when a receiver refuses a delivery, files detention claims on time, keeps IFTA deadlines from being missed, and makes sure certificates of insurance reach brokers before a load falls through.
That's why our operation is divided into four specialized departments. Your dispatcher doesn't disappear when an issue becomes a compliance question or a billing dispute — instead, it moves directly to the specialist sitting just a few desks away.
What makes us different
US-based team, no call center
Everyone working on your account is based in our Orlando office. You'll always work with the same dedicated dispatcher — not whoever happens to answer the phone.
No forced dispatch, ever
You review the rate and route before anything is confirmed. Declining a load comes with no penalties and won't affect your relationship with us.
Published pricing
Transparent pricing of 5–7% of gross revenue is published on our website before you even call. No setup fees. No monthly minimums.
Compliance in-house
Our safety, accounting, and insurance teams work alongside dispatch under one roof. Nothing is outsourced or handed off to a third party you've never spoken with.
Where we are
Our headquarters are in Orlando, Florida, and we support carriers throughout the contiguous United States. No matter what time zone you're operating in, someone from our team is available to help.
Let's talk
Ready to see what your truck can do?
Start your Free Trial Week or call our dispatch team. A real person from our Orlando office will get back to you the same business day.