# First Logistics Services > Truck dispatch and back-office support for owner-operators and carrier companies across the United States. Based in Orlando, Florida, 8+ years in business, 100% USA-based team, serving all 48 contiguous states. Dispatch is charged at 5–7% of gross with no forced dispatch, no setup fee and no monthly minimum. New carriers start with a free Trial Week (first 7 days at 0% commission) that is valid only with a 90-day commitment; after day 90 there is no automatic renewal. Contact: +1 (407) 989-1128 · firstlogistics@firstwayinc.com · https://www.instagram.com/firstlogisticservices/ Languages: English, Spanish, Russian. Each page exists at /en/, /es/ and /ru/. ## Services - [Truck dispatch](https://firstlogisticservices.com/en/services/truck-dispatch): Load searching and booking, rate negotiation, route planning, broker communication, rate confirmations, detention/layover/TONU/lumper claims, breakdown assistance, factoring document submission, weekly performance reporting, and after-hours night and weekend coverage. No forced dispatch. - [Safety & compliance](https://firstlogisticservices.com/en/services/safety-compliance): MC and DOT registration, New Entrant support, IRP, IFTA, UCR, BOC-3, state permits, driver qualification files, ELD and hours-of-service monitoring, DataQ challenges, DOT audit preparation. - [Accounting & billing](https://firstlogisticservices.com/en/services/accounting-billing): Freight invoicing, factoring coordination, broker settlement verification, driver settlements, accounts receivable and payable, fuel and toll reporting, weekly and monthly financial reports. - [Insurance support](https://firstlogisticservices.com/en/services/insurance-support): Policy renewals and endorsements, certificates of insurance, claims filing and tracking, insurance audit documentation. Administrative support only — insurance products are provided by licensed insurance professionals. ## Key pages - [Pricing](https://firstlogisticservices.com/en/pricing): Published dispatch rate of 5–7% of gross, what is included, Trial Week terms, and per-filing compliance pricing. - [Apply now / carrier setup](https://firstlogisticservices.com/en/apply): Onboarding form. Requires MC authority, a signed W-9 and a certificate of insurance to book the first load. - [FAQ](https://firstlogisticservices.com/en/faq): Answers on rates, Trial Week, forced dispatch, new authority setup, after-hours coverage and factoring. - [Contact](https://firstlogisticservices.com/en/contact): Phone, WhatsApp, email, Instagram and office location in Orlando, Florida. ## Equipment dispatched Dry van, reefer, flatbed, step-deck and power-only. ## Optional - [About](https://firstlogisticservices.com/en/about): Company background, US-based team, what makes the service different. - [Privacy policy](https://firstlogisticservices.com/en/privacy-policy) - [Terms of service](https://firstlogisticservices.com/en/terms-of-service) - [SMS opt-in (A2P/10DLC)](https://firstlogisticservices.com/en/sms)